FAQ

My Marathon Life Privacy Policy

Effective: October 1st 2025
This Privacy Policy (“Policy”) describes how My Marathon Life Inc. (“My Marathon Life,” “we,” “our,” “us”) collects, uses, and discloses personal information obtained through our online or digital properties that link to this Privacy Policy, including our website and mobile application, as well as any information that we process as part of offering you our services (collectively, the “Services”).
By accessing, browsing, and/or using the Services, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the website or Services.

Information We Collect and Maintain About You

My Marathon Life is a technology company that empowers people to live healthier, longer, and stronger by providing them with access to comprehensive lab tests and cutting-edge software and AI-based tools so that people become more knowledgeable and enabled to become active participants in their health journey. In connection with the Services, we gather various types of information about you that that are either provided directly by you or third-parties, or that we generate automatically in support of our mission of helping you become an active participant in your health journey.

- Contact and Account Details: Such as your first and last name, billing address, and email address. This also includes the username and password that you use to set up your account, as well as your payment data so that we can charge you for the Services.
 
- Demographic Details: Such as certain demographic data that helps us learn about you and your heath journey, such as your gender, age, date of birth, and racial or ethnic identity.
 
- Health-Related Data: Such as data about your current or past mental or physical health, health care conditions, diseases, diagnoses, treatment, medications, health-related procedures, reproductive or sexual health information, bodily functions, vital signs, and symptoms. This also includes diagnostic testing results, biomarkers, lab samples, lab results, and clinical notes, as well as inferences we may make about you or your health based on the data we collect about you.  
 
- Interactions: Such as our communications with you, including when you contact us through the Services, schedule lab appointments, email us, ask a clinician questions about your health, or interact with Marathon AI.
We also automatically collect certain information about you and your computer, smartphone, or other device when you use, access, or interact with our Services.
 
- Device Data. When you use the Services, we automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, your software and hardware attributes (including device IDs), and your general geographic location (e.g., your city, state, or metropolitan region).
 
- Online activity data. When you use the Services, we collect information about your activities online. This includes the pages you visit on the Site, the date and time of your visit, the files that you download or upload, or the URLs from the websites you visit before and after navigating to the Site. This also includes details about your interactions with the Services, which pages you navigate to in the application, which documents you upload or download, how frequently you use the Services, and other information about how you use the Services.

We may use the following technologies to collect this information automatically, including:

- Server logs. Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to the Site on a specific day and time.
 
- Cookies. Cookies are small text files that a website’s server stores in your web browser. Cookies allow companies to recognize your device and store information about your account and preferences. For example, we may use cookies to store information about pages visited on our sites, language preferences, your relationship with us, or other information that we have associated with you or your device. You can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.
 
-Web beacons. The Site or the emails that you receive from My Marathon Lifemay use an application known as a “web beacon” (also known as a “clear gif” or “web bug” or pixel tag). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it can allow an email sender to determine whether a user has opened a particular email.
 
- Software Development Kits. Our Services may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.
 
- Third-party plugins. Our Services may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.
There may also be times when we collect information from third parties in order to provide you with our Services. These include our laboratory services partner that we have engaged in order to provide you with testing services, as well as your medical provider or other sources, with your permission.  

How We Use Your Information

We use the information that we collect (described in “Information We Collect and Maintain About You,” above) for a variety of purposes, including:  

- Providing our products and services, such as helping you track, understand, and optimize your energy, organ health, and longevity through cutting-edge lab tests, genomic insights, research-backed recommendations and Artificial Intelligence, providing customer service or support, communicating with you, providing online tools and features, and otherwise providing you with our Services;

- Training and refining our artificial intelligence and machine learning models, so that we can improve the performance, accuracy, and safety of our Services. This process helps us enhance features such as personalization, automation, and predictive capabilities.

- Advertising and marketing, such as sending you offers for special products and services via mail, email, or text message, displaying online advertising, targeting our offers or promotions, and evaluating or improving the effectiveness of our marketing efforts.

- Conducting analytics and research, such as examining which parts of our website you visit or which aspects of our mobile app you find most useful, evaluating user interface and experiences, testing features or functionality, performing debugging and error repair, and analyzing the use of our Services.

- Improving our products and services, such as personalizing and optimizing your website and mobile experiences, recognizing you across different browsers and devices you use, improving existing products and services, and developing new products and services
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- Carrying out legal and business purposes, such as complying with applicable laws, responding to civil, criminal, or regulatory lawsuits, subpoenas, or investigations, exercising our rights or defending against legal claims, resolving complaints and disputes, performing compliance activities, conducting human resources activities, and otherwise operating, managing, and maintaining our business.

- Creating aggregated and de-identified information, such as using or modifying the information described in this Privacy Policy in a manner that does not allow us to reasonably identify you. For example, we may compile aggregated statistics to understand health trends or to research the percentage of users accessing a specific feature or ordering a specific test. We can use and disclose this aggregated or de-identified information for any purpose, unless an applicable law says otherwise. We will maintain and use such information in deidentified form and not attempt to reidentify the information, except where reidentification is allowed by law for particular purposes. In those situations, we will use the re-identified data in a manner consistent with this policy and applicable law.
 
How We Disclose Your Information
We share information in a variety of contexts. For example, we may share information about you with:

Service Providers. We use other companies to provide services on our behalf and to help us run our business. We may share information with these service providers, or they may collect information on our behalf, for various business purposes. For example, we use service providers for hosting and securing our information systems, communicating with our customers, and analyzing and improving our Services.

Lab Services and Provider Partners. We have partnered with Quest Diagnostics to provide outpatient clinical laboratory and pathology services to our clients, as well as with providers to provide you with clinical support. These partnerships may involve sharing personal health data, with your permission in accordance with applicable law.

Third parties designated by you. We may share your personal information with other third parties where you have instructed us or provided your consent to do so. For example, we may also share personal information, with your medical provider (and/or their affiliated organization).

Analytics. We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, the Site uses Google Analytics to help collect and analyze certain information for the purposes discussed above. You may opt out of the use of cookies by Google Analytics here.

Marketing partners. We may allow companies to collect information through our Services in order to provide marketing services to us, including to target advertising to you based on personal information collected across different websites, mobile apps, and devices over time. The Services also enable third-party tracking mechanisms to collect information (non-health-related information) about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you use the Services to target online ads to you. In addition, our third-party advertising networks might use information about your use of our Services to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.
The use of online tracking mechanisms by third parties is subject to those third parties’ privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Our Site does not currently respond to “do not track” browser headers.

Legal purposes. We may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:
To comply with applicable law or a court order, subpoena, or other legal process;
To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party; or
To establish, protect, or exercise our legal rights or defend against legal claims.

Business transactions. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in or financings, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of My Marathon Life as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets. If My Marathon Life is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and will attempt to provide affected users notice before personal information is transferred or becomes subject to a different privacy policy.
We do not share or sell your personal information in exchange for money. Under some jurisdictions’ privacy laws, the exchange of personal information for nonmonetary consideration can qualify as a sale. Our “sales” of personal information are limited to exchanges of personal information for nonmonetary consideration. We sell the following categories of personal information to third parties: account data, device data, and online activity data. We sell this information to certain categories of third parties, including our marketing and third-party tracking technology partners.

Your Privacy Rights
If you want to learn more about the personal information that My Marathon Life has about you, or you would like to update, change, or delete that information, please contact us by email at info@mymarathonlife.com.
You may opt out of receiving marketing emails from us by following the instructions in those emails or by emailing us at info@mymarathonlife.com.
If you are a resident of a jurisdiction with an applicable data privacy law, you may have certain rights available to you in relation to your personal information. - These rights may include:
- The right to access your personal information (including a data portability request);
- The right to correct or amend any personal information we have on file about you;
- The right to delete your personal information
- The right to limit the use of your “sensitive” personal information;
- The right to opt-out of the sale or “sharing” of your personal information;
- The right to opt-out of the use of your personal information for targeted advertising purposes;
- The right to restrict or object to the processing of your personal information (such as for direct marketing purposes);  
- The right to restrict or opt-out of the use of your personal information for certain automated decision-making (including profiling in furtherance of decisions that produce legal or similarly significant effects);
- The right to revoke your consent (to the extent applicable);
- The right to confirm whether personal information about you is being processed;’
- The right to obtain a list of specific third parties (or categories of third parties) to which we have disclosed your personal information or any personal information.

To exercise any of the rights listed above, please contact us via email at info@mymarathonlife.com. Additionally, you may exercise your privacy rights by clicking on this link.

We will respond to your request as soon as reasonably possible and within the timeframe required under applicable law. We will allow you to appeal any decision we make in response to such request in accordance with applicable law. Appeals may be submitted to info@mymarathonlife.com with the subject line “Appeal of Decision Related to Privacy Rights Request.”  

Prior to complying with your request, we will first verify your identity by comparing the information you provide with the information we have on file for you.
You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.

If you have implemented an opt-out preference signal (sometimes known as a global privacy control) through your browser or device, we will treat that opt-out preference signal as a valid request to exercise the opt-out rights available to you under your jurisdiction’s privacy law(s). Once we recognize the opt-out preference signal on our Services, we will automatically apply your right to opt-out to the browser or device through which we recognize the signal. The Services respond to opt-out preference signals in a frictionless manner (i.e., you do not need to take any additional steps for your opt-out preference signal to be recognized). To learn more about opt-out preference signals, please visit https://globalprivacycontrol.org/.
 
External Links
This Site may contain links to third-party websites. If you use these links, you will leave the Site. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites, their contents, or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites listed on our website, you do so at your own risk.

Data Security
We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Site or to us, and you transmit such information at your own risk.

Data Retention
We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.

International Users
The information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. My Marathon Life may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Site or by providing any personal or other information to us, you expressly consent to such transfer and processing.

Children
Content on this Site is directed at individuals of ages 18 and older and is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.

Changes to this Policy
We may make changes to the Site in the future and as a consequence will need to revise this Policy to reflect those changes. Wewill post all such changes on the Site, so you should review this page periodically. If we make a material change to the Policy, you will be provided with appropriate notice.

How to Contact Us
Should you have any questions or concerns about this Policy, you can contact us at info@mymarathonlife.com.