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My Marathon LifeRun Your Best Life!

HELP CENTER

Answers for every stage
of the marathon.

The original My Marathon Life FAQ was used as the starting point and updated to reflect the current app, pricing, programs, testing footprint, AI features, and safety boundaries.

?How can we help?

Getting Started

What is My Marathon Life?

My Marathon Life is a connected longevity app that brings together lab results, trends, Biological and Organ Age, Speed of Aging, Nutrition and Movement Programs, Daily Cognitive Tests, symptoms, connected health data, Marathon AI, Sunny, and the Marathon Compass.

What does “life is a marathon” mean?

Health is not one test, one workout, or one good week. The Marathon Philosophy is to measure at meaningful checkpoints, understand what changed, act consistently between checkpoints, and measure again.

How much does the app cost?

The current app plans are $9.99 monthly or a limited-time annual price of $59.99. The annual list value is $119.88 and the promotional annual price may increase later.

Is the app available outside the United States?

The iOS app can be downloaded where Apple makes the listing available, but the current My Marathon Life bloodwork service is available to eligible customers in all U.S. states except New York, New Jersey, and Rhode Island. Feature and service availability can vary by location.

Can I upload past lab results?

Yes. The app is designed to support unlimited historical lab-result uploads, subject to supported formats, readability, and successful matching of the tests in the report.

Lab Testing

What is included in the 100+ biomarker test?

The current catalog spans hormones, liver, heart, urine, kidney, blood, vitamins and minerals, energy and metabolism, inflammation and immunity, pancreas, cancer screening, and heavy metals. The purchase journey is the authoritative source for the exact included panel at the time of order.

How much is the comprehensive test?

The current price is $365. App subscription pricing is separate unless a specific offer explicitly states otherwise.

Where is testing available?

The current comprehensive bloodwork service is available in all U.S. states except New York, New Jersey, and Rhode Island.

Where is the blood draw completed?

Collection is arranged through Quest Diagnostics. The actual order and appointment flow inside the app provides the authoritative eligible location and appointment instructions.

Do I need to fast?

Follow the instructions provided by Quest or the ordering provider. For the current comprehensive panel, customers may be advised to fast for at least 10 hours unless different instructions are provided. Plain water is generally allowed and encouraged during fasting.

What if I am sick before the test?

Temporary illness can affect some results. Contact the ordering provider or Quest for guidance about whether to postpone. My Marathon Life cannot make that medical decision for you.

How long do results take?

Timing depends on the panel and Quest processing. My Marathon Life will notify you when supported results are available in the app; the app should be treated as the source of current status.

Why might several tubes of blood be collected?

A comprehensive panel can require several specimen tubes. Quest and trained collection staff determine what is required for the ordered tests.

Results & Aging

What happens after my lab results are available?

Supported results are organized into plain-language explanations and trends, then connected to whole-body Biological Age, organ-specific Biological Age, Speed of Aging, and personalized educational guidance for supplements to discuss, foods to emphasize or limit, movement, nutrition, sleep, and mental wellbeing. The available record can also become context for questions you ask Marathon AI.

What does Biological Age mean?

Biological Age is an educational estimate derived from supported health data. It is designed to provide context about how the available biomarkers compare with age-related patterns; it is not a diagnosis or prediction of lifespan.

What is Organ Biological Age?

In addition to a personal whole-body Biological Age, My Marathon Life estimates the biological age of supported organ systems from the blood-work markers mapped to each system. This lets you see how systems such as heart, metabolism, blood, immunity, liver, kidney, and muscles may differ from one another and how their estimates change across repeat checkpoints.

What is Speed of Aging?

Speed of Aging compares the passage of actual calendar time between checkpoints with the change in the biomarker-based biological-age trajectory.

What is the Wheel of Life?

The Wheel of Life is a visual summary of supported health and organ domains. It is designed to help you see balance and relative areas of attention rather than replace the underlying test results.

Can My Marathon Life diagnose a condition from my results?

No. Results, scores, trends, and AI explanations are educational. Diagnosis and treatment require a qualified healthcare professional.

Programs & Daily Tracking

How is the Nutrition Program personalized?

The program uses your goals, preferences, dietary pattern, allergies, pace, and other onboarding answers to set daily targets and tailored guidance. Meals can be logged by photo or text.

What does the Nutrition Program track?

The current experience can track daily calories, protein, carbohydrates, fat, sodium, and other relevant totals against personalized targets.

How is the Movement Program personalized?

The Movement Program considers goals, injuries, experience, pace, available equipment, preferred activities, and schedule. It provides detailed sessions with imagery and explanations.

Can workouts change based on recovery?

When the user has enabled the applicable recovery-adaptation setting, connected signals and post-session feedback can influence upcoming sessions. Educational workout guidance should still be reviewed with a licensed professional.

What is the Daily Cognitive Test?

It is a short, randomized cognitive check-in across areas such as recall, attention, reaction, and working memory. It is not a diagnostic test.

Marathon AI, Sunny & Safety

What is the difference between Marathon AI and Sunny?

Marathon AI is the context-aware intelligence layer that can use available labs, trends, Biological and Organ Age, Speed of Aging, symptoms, programs, connected data, records, and prior conversations when answering your questions. Sunny is the Health Coach experience that turns that broader context into daily changes, follow-up, weekly progress, and longer-horizon coaching.

Can Marathon AI or Sunny diagnose me?

No. They provide educational information and cannot diagnose, prescribe, treat, or replace a licensed healthcare professional.

Can Sunny follow up on a symptom I mentioned?

The system is designed to preserve symptoms mentioned in context and support later follow-up. It is not an emergency-monitoring service and should not be relied upon for urgent care.

What should I do in a medical emergency?

Do not use My Marathon Life, Marathon AI, or Sunny for emergency care. Call 911 or your local emergency number and seek immediate professional help.

How is AI data handled?

The current Privacy Policy explains the information that may be sent to the AI service provider for Marathon AI processing, the minimization of direct identifiers, and the applicable consent and retention practices.

How do I contact support?

Email info@mymarathonlife.com or use the Contact page. Active customers may also receive communications from Sunny at sunny@mymarathonlife.com.

LIVE YOUR BEST LIFE

Still need help?

The My Marathon Life team is ready to help with product, account, lab, privacy, and partnership questions.